-FAQs-



What is State Street Corporation and what does it do?

State Street Corporation is among the world's leading specialists in serving the management and administration needs of institutional investors.

Founded in 1792, State Street has a strong tradition of reliable and innovative services and products. Today, we support our customers' investment strategies by combining trust, investment management and securities processing capabilities with information technology.

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What is State Street's approach to servicing financial assets?

In 1924 State Street was appointed custodian of the first U.S. mutual fund. Today, with $10.1 trillion of assets under custody, we are still a pioneer in the custody business, a leading servicer of financial assets worldwide.

Information is vital to our role as custodian. Rather than simply reporting transaction processing activity, State Street delivers information captured by multiple systems, which our customers can then download to perform analyses in their own software applications. More and more, customers look to us for value-added, decision-oriented information. It can be the edge that allows them to succeed as financial markets continue to evolve into an electronic, real-time, paperless environment.

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Who are State Street's customers?

We serve a broad cross-section of customers: institutional investors and investment firms that buy and sell securities, corporations and government agencies that issue investment securities, and security broker/dealers who manage mutual funds and intermediate between buyers and sellers of stocks and bonds.

Major customer groups include securities firms, large corporations, insurance companies, banks, government agencies and non-profit organizations.

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What specific services does State Street provide?

In addition to execution of trade settlement and safekeeping, we provide a fully integrated array of services that help our customers execute and monitor complicated global investment strategies.

Our services include securities processing, sophisticated multicurrency accounting, recordkeeping, performance measurement and analytics measurement, global securities lending and daily pricing. Our capital markets and treasury services are an integral part of our customers' global investment strategies. We provide a full range of capabilities, including foreign exchange, short-term investment and cash management services.

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What is State Street's approach to managing assets?

State Street currently has $1.4 trillion of assets under management, making us the third largest money manager in the U.S., and a worldwide leader in the investment management marketplace. We built our asset management business on the implementation of computer-based investment strategies for institutional investors.

Increasingly, we are becoming a core manager, with index, enhanced and fully active strategies. In fact, we have been a pioneer in the development of U.S. and international index funds.

To meet our customers' various liquidity needs, State Street offers multiple fund pools.

We also serve as the investment advisor to SSgA Funds, our own series of mutual funds.

In New England, State Street is a leading trustee and money manager for individuals, endowment funds and foundations.

As well, we provide a full range of planned gift management services for some of the foremost educational, medical, environmental and religious non-profit organizations throughout the United States.

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What role does technology play at State Street?

Through the innovative use of leading-edge technology, State Street gives customers the information they need to succeed in today's fast-paced financial environment. We use our technology leadership position to provide our customers with near-real time information for every phase of the investment process — pre-trade, trade and post-trade.

We provide these services through a proprietary worldwide computer and telecommunications network that features a single window on custody, cash and accounting data. This network delivers consistent worldwide reporting — whether a customer invests in one country or 30. It links each of an investor's locations to the entire network in real-time. This multicurrency system, Horizon, is the most flexible, report-ready and interactive accounting system available today.

To extend our services far beyond the traditional custodian's custody and accounting role, and in addition, offer essential value-added consultative tools, we rely on technology.

Working with the same people and building on the same concepts that made our Horizon system such a proven and effective tool, we have developed a family of state-of-the-art investment products unrivaled in the industry. Post-trade analytical products such as SL PerformanceAnalyzer; trade-phase products such as Bond Connect and Lattice ; and pre-trade research products such as State Street Global Link, all reflect our leadership position in this capacity. We have committed and commit vast resources to building information technology platforms suitable for the growing demands of the 21st century.

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How is State Street taking advantage of the Internet?

As an information provider, we are committed to empowering our customers through the delivery of timely and accurate information. In~Sight, our first Internet-enabled online information delivery platform, gave rise to many other related value-added electronic products.

In addition to the various products within the In~Sight suite (such as Executive Reporting for high-level, summary information and Headquarters Reporting to consolidate multinationals' assets), we have created several other Internet-driven products. We have designed several service products that capitalize on our Internet technologies.

State Street's FX Connect, for example, is an interactive online, real-time foreign exchange execution service that allows managers to link their portfolio management and matching systems to facilitate trading among multiple counterparties.

State Street's Global Link, an integrated platform of investment research, risk management, performance and analytics, and electronic trade execution, further exemplifies our online capabilities.

In addition, Lattice, a centralized equity trading system that enables users to obtain the best possible trade execution, is accessed online.

Combine these Internet services with the industry's best Corporate Trust website and State Street becomes the most distinguished and accomplished information provider. We strive to continually reinvent these services, providing sophisticated solutions for our customers' information needs now and far into the next century.

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How important are institutional investors to State Street?

Virtually everything we do at State Street is built around serving institutional investors worldwide. No other financial services company approaches our level of focus on serving their specialized needs —in terms of financial resources, technology and product capabilities, management attention or employee time.

Investment managers, treasurers, executives of plan-sponsoring institutions, fund administrators and systems directors, securities traders, and human resources and benefits professionals we provide for all of them the daily support and information they need to meet their responsibilities to their customers, beneficiaries and shareholders.

State Street's institutional customers range from large public pension plans to small investment managers; from multinationals to foundations and endowments; and from corporate customers to localized unions.

Our versatile systems and broad range of resources enable us to provide for all customers' daily operational, reporting and analytical needs no matter what their size or structure.

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How can State Street give institutional investors an edge?

As a result of our broad range of institutional customers, we have a comprehensive view of the institutional investment landscape and a superior vantage point to monitor the trends driving the changes in world markets today:
  • Aging of the world's population
  • Shift from government to private pension plans
  • Growth in cross-border investing
  • Increasing complexity of investment strategies
These trends shape the world of institutional investors both in strategic direction and day-to-day operations. When we are on top of the trends, our customers can stay ahead and prosper from them.

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How global is State Street?

State Street employs approximately 21,000 people worldwide, and has offices in all major financial markets, including Boston, Los Angeles, New York and other major U.S. cities. We also have international offices in Canada, Chile, Cayman Islands, Netherlands, Netherlands Antilles, United Kingdom, France, Belgium, Luxembourg, Denmark, Germany, United Arab Emirates, People's Republic of China, Ireland, Switzerland, Czech Republic, Russia, South Korea, Taiwan, Japan, Singapore, Australia and New Zealand. Our global custody network spans over 100 markets.

Such a global presence enables us to provide local service to customers and their investment advisors in more than 70 countries. We can help them invest in virtually any market in the world.

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What is the history of State Street?

State Street's oldest ancestor, the Union Bank, was founded in 1792. At the time, a number of Bostonians felt that Boston's growth warranted the establishment of a third bank in the city. So on June 25, 1792, the bank's charter was approved and signed by John Hancock, Massachusetts' first governor.

Remarkably, the Union Bank never failed to declare semiannual dividends despite the several wars and panics that occurred during its existence. Until it merged with State Street Trust in 1925, the Union Bank was the oldest bank in continuous existence in Massachusetts.

State Street Bank and Trust Company was formed in 1961, as the culmination of a series of mergers among 13 predecessors. By the early 1960s, State Street was one of the largest banks in New England.

In 1966 construction was completed on the State Street Bank Building at 225 Franklin Street. At the time it was the tallest bank building in New England and the first high-rise office building in downtown Boston.

During the early 1970s, construction was completed on approximately 80 acres of land the bank had purchased in Quincy, Massachusetts. This area, the site of our growing mutual fund custody operation, became known as State Street South. Today it consists of six buildings and serves as the central operations area for our worldwide locations, where we operate 24 hours a day in order to support locations throughout North America, Europe and the Pacific Basin. This way we provide consolidated processing for our customers around the world.

Today, State Street is known as the leading specialist in serving institutional investors worldwide. In becoming one of Massachusetts' largest financial institutions and one of the state's ten largest private employers, we have continued a long-standing State Street tradition. In much the same way our earliest ancestors drove the leading business of their day - maritime trade - State Street is integral to Boston's emergence as a dominant force in the financial world.

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